Canadian Needs Wide Shoes


I live in Montreal, Canada and i’ve been looking for comfortables, stylish, wide shoes but it’s difficult to find that on stores.

I’ve heard Aerosoles has good reputation on comfort and I’m interested in one model you offer from aerosoles but I’m a little bit confused with the size chart.

I’ve normally a 9 size wideeeeee size, but according to your webiste it owuld be a 10.5 size.

My measure is 26 cms lengh, 11 cms wide.

As I’m in Canada and i’ll have to pay customs and shipping I want to be pretty sure on my size for your website.



My Dear Oriana,

I commend the wisdom of your frugality.  But I am perplexed.  Is wideeee a width designation in Canada?
If you trust the measuring you did on your feet, I think you should be wearing an 8.5 WW (extra wide).  Alas, Aerosoles does not make their styles in extra wide, only in wide.  But there are several brands that DO make extra wide that you may like.  I suggest you take a look at Bella Vita, Naturalizer, Soft Spots, Softwalk, and Trotters.  Or search by 8.5 WW.
I urge you to PLEASE think about the shape of your feet in relation to the shape of your shoes, too!  Read about wide feet here:
Feel free to contact at if you have any specific shoe questions.
The Shoe Lady
Thanks for your answer!
By wideeeeeeeee, I just meant that I have always problem finding shoes that fits comfortable when shopping on normal stores.
I’ve attached a foot print I took some days ago, I guees is Round, could you suggest me what foot style to shop on your website?
Ah HA!   You are not measuring correctly.  Look at the shoe diagram on this size chart page:

Shoe manufacturers assume the "ball to heel" measurement when they make shoes and also assume the shoe wearer.  Has average length toes.  If toes are longer or shorter, the shoe will not fit well.

Shoe manufacturers assume the “ball to heel” measurement when they make shoes and also assume the shoe wearer. Has average length toes. If toes are longer or shorter, the shoe will not fit well.

You need to have the lines perpendicular so that each of the angles created by the lines is a 90 degree angle, all equal.
And you need to start by drawing a line that makes the top of the T with the line that goes up the center of your foot.  The line that is the top of the T must be perpendicular to the center line and at the top of the longest toe.  Look carefully at the size chart diagram and draw your lines and do your measurements again.
The Shoe Lady
Hi Thanks
I change the measures, the length didn’t change a lot, 25.8 cms with a 10.5 cms wide.    As well I think they are more into the round or circle form.
that would be between 9 or 9.5 wide for women?
Dear Oriana-

Based on length and width, you should be looking at a US size 10 wide (W).  That is roughly equivalent to a UK 8 or an EU 41.  Aerosoles does have some very cute, comfortable flats in size 10W.
Good luck!
The Shoe Lady

Need Size 11 SLIM Shoes

Shoe Lady-

Do u carry extra extra Narrow size 11?




Dear Hazel-

Do you know that size 11N’s and 11 slims are famous in the shoe industry for being the feet typical of wealthy southern ladies.  I’m assuming you are writing from the expansive porch overlooking your estate while daintily sipping a mint julep?
Of course if the shoe industry really believed that, they wouldn’t have come so close to stopping production on size 11N and 11 AAA (Slim, S).  As of today has 49 styles in size 11S:   I hope they will have more by later this summer when the new Fall styles come out.
Best Wishes,
The Shoe Lady

Need Shoes & Boots & Sandals in 5.5 Extra Wide

Shoe Lady-

Where can I find a company that sell shoes, sandals, boots and sneakers in a size 5.5 EW.  I have always wore wide shoes since I was a little girl.  My mother always took us to Coward Shoes in Manhattan years ago.  Now that I am older I can’t find anything that fits my feet.  I can only wear boots in a size 6W by or 6WW depending on how the boot are made and I can only find them online. Sometimes I find sneakers I can wear but they always hurt my feet because I have a high instep.  I am not over weight.  I only weigh 138 pounds.  My son is getting married next year and I won’t be able to wear a dress because I can’t find shoes or sandals to fit me.  Please help!!



I am SO sorry! only offers 22 styles.    There are some lower shaft height boots, some wedge heel pumps, a couple of loafers and lots of lace ups.  But nothing for the Mother of the Groom to wear to the wedding.Shela sandals by Bella Vita
You will be limited to online shopping.  I am hopeful that we may have a new brand to offer you, with some nice dress shoe styles, by late summer.  If not, I suggest you plan on finding a size 5W sandal that you can take to a shoe repair shop and have stretched.  This will require you to pay attention to where the straps should be, what you need stretched, the material of the straps, etc.  A bother, I know.  But I want you to look gorgeous for that important wedding!
The Shoe Lady

Special Offer for WIDE Sizes – Register to get offer for YOUR Size!


Please…visit our new YOUTUBE video to see

examples of “Career Wear” shoes in action.  

And…see Sheryl Sandberg, Facebook COO,

demonstrate what color shoes to wear with a

“business attire” red dress:

Asked Questions


Can “Gapping” be Controlled by Wearing Narrower Shoes?

To:  The Shoe Lady
Subject: Width

I require narrow width, as medium is full of gaps! My actual size is 12 1/2, which is already too large.  Smaller sizes have choices of 1/2 sizes AND width!  When a STYLISH or COLORED choice is advertised, it is immediately out of stock or backordered!  Of course, we too want to purchase a variety of shoes.  Please help us!



Dear Ellen-

There are a lot of causes for why your shoes gap.  Don’t assume that your shoes are too long or too narrow.  It could be that your toe length is not in the standard ratio of the “heel to ball” length.  It could be that your feet are flatter than average or arches are higher than average.  These are the most common reasons for gapping.  You will need to come to a clearer understanding of the shape of your feet and how that shape differs from the average shape.  Then you will need to pick styles that accommodate your foot shape.
I suggest you look for styles in size 12N to start.   
Bella Vita, Softwalk and Trotters are good brands to consider.
I could not agree more that it isn’t fair to offer shoes in size 5.5 which is 4 half sizes from the AVERAGE size 9, but nothing in size 12.5 which is also 4 half sizes from the average size.  Support the companies that take on this battle!  It isn’t easy.  I’ve got the scars to prove it.
The Shoe Lady
13 narrow works for me!  I don’t have the luxury of vast choices to try, nor the patience to order,try,return,try…
How unfortunate for me that manufacturers are focusing on WW,WWW,WWWW .  Many women with size 13 DO HAVE NARROW FEET and want to keep it that way!  Mine used to be AAA but over the years they widened for lack of available size for me.  How rediculous about “dainty feet” – Are you kidding???   And the 13 proportion is very often wrong and ugly on the foot.  Seems they simplly make the front of the toe longer, which makes our feet look like gunboats!  Casual flats too often are too long from instep to end of toe, rather than a low cut just covering the toes- a much more attractive and better proportioned shoe.  Occasionally they get it right. 
    I’m doing fine – just wish someone was giving it more consideration for the high prices we must pay!  Women with large feet also loook for more shoes to but…Wed love to see our size 13N included in the “NEW” and WE HAVE YOUR SIZE”  ads!  And what about the newest colors?  NOPE!    What does exist I probably purchased a year or two or three ago…  OH, well, That’s that. 

Need Shoe Size Advice ASAP for Trotters

Dear Shoe Lady,

I wear any where from a 9 to a 10 US size–foot measures 10.06 inches long, 3.31 wide for width ( actual width of toes), further down .5 inches below toes–3.44 inches wide, and 2.83 for the heel.  What size should I order for the trotter’s Liz shoe?  I am leaving town in two weeks.  I have trouble with the width by the toes and the width of the heel fitting.



Dearest Janet-

I don’t understand your description of your foot measurements.  Just to clarify, the “width” of the your foot measurement is the WIDEST part of your foot, not your toe area.  And, regrettably, it has been a long time since shoe manufacturers paid attention to the width of your heel, it is assumed to be in proportion to the length of your foot and the width at the “ball” of your foot.  So I’m going to take you for 10.06 inches long and 3.44 inches wide.
Foot Measurements
You are pretty close to a perfect 9.5 N.
I’m also not clear on what “trouble” you have with the toe and heel width?  Too wide?  Too narrow?
If you like your shoes a little wider, go for a 9.5M.  If you like them roomier in the toe, go for a 10N.
Rest assured that I am not measuring the actual Trotter’s Liz shoe in these sizes.  I am going by two pieces of information:
1.  Your measurements, as given, compared to the internationally recognized data on the size chart
2.  My knowledge that Trotters does a very good job of making shoes according to the size specifications used internationally.
I do hope this information reaches you in time for your trip!
Bon Voyage!
The Shoe Lady


I have a size 5.5 wide, possibly extra wide foot. I also have hardly any arches on my feet, a skinny heel and a high instep. Any thoughts on where I can find shoes that fit?



Dear Keara-

Mary Jane style shoes are your new BFF, Best Feet Friend!  There are lots of styles and heel heights.  You want a shoe that will stay on your feet.

I also suggest you try on size 5WW shoes.  You may be buying shoes too long just to get the width your feet need.  With a narrow heel, this will make your feet more likely to slip out of the heel.   Donna brown patent mary jane style by Samanta
PUHLEEZ!  Read my article on wide size shoes:
The Shoe Lady



8 Tips to Get Her “Groove” Back

For The Shoe Lady-
I am 56 years trying to get my groove back. I wear 13ww or 14 in size I am 6’1″, 245lbs need shoes! I want to look good and sexy as well. don’t like real high heels all the time, but would like 3″ heels. need all kind of sandals regular and sexy. love all kind of boots please help.

Dear Shirley,

Your note has been forwarded to me, The Shoe Lady, and I find it to be a totally delicious invitation to advise you on all kinds of aspects of your life. The Shoe Lady likes to think that she knows more about advice giving and feels hemmed in by the assumption that she should limit herself only to shoe advice. So we will start at the top, work through the middle and end up with shoe advice. Here is your 8 point plan to get your groove back (a goal that I agree with completely).

1. Sleep. You are at that age where you may find yourself waking up at 3 AM and staring at the ceiling. 7+ hours is very important to avoid dark circles under the eyes and maintain your charming personality. Don’t do sleeping pills. Ask your doctor about warm milk, cold bedrooms, hot baths, gabapentin, etc.  Dana red patent pump by Samanta bft1168elizabethwedgemintgreen004 bft1191avalonsilver012 bft1177belizeneonmagenta013 Minnie_3133_1 propet_megan_pew_1
2. Hair. Find a friend or a professional or a professional friend that can advise you on your face shape and whether you will look better with hair pulled back, cut short, chin length? Get a good cut styled to flatter your face and your body size. Consider color. Personally I believe everyone looks better with a streak or two of purple in their hair. But it may not be for you.
3. Posture. Get those shoulders back. Stand up straight. Are you sure you are only 6’1″? Try for stretching to 6’2″. Related to posture, keep your joints limber so you walk and move smoothly. We’re talking gym time here. Yoga time too. Pilates. You get the picture.
4. Clothes Style. First assess your body shape. I’ll make it easy. Do you have a waist or not. If you do, consider styles that accentuate that. If you do not, consider straight tunic tops and light weight jackets that go to your hips.
5. Clothes Color. Have your colors done. Are you a summer? sping? fall? winter? Find your most flattering colors. Wear those only, especially near . Favorite color not on the list? Buy your shoes in that color.
6. Personal Style. Now assess your personality. Are you happiest in colorful clothes? Monochrome? Long flowing skirts? Tailored slacks? Pick a personality and dress to it. Have fun with it. Make sure you pick styles that are cut in a way that is flattering to your frame then play with color and style.
7. Food. Just like we’ve always heard, what we eat matters to how we look. Get enough calcium and enough oils. The mediterranean diet with fish and olive oil is a great choice.
8. Shoes. You thought I ‘d never get here?!
A. Shoe Size. PLEASE read my article about How to Measure your Feet. It is entirely possible that you are a 13WW or 14M, depending on the shoe shape. Most people do range over 2 to 3 size/width combinations. But I fear it is very likely that you’ve never had the chance to try on more shoes than the rare size 14. Let’s find out your best size and work from there.
B. Shoe Style. Now we are getting your groove back. Like your clothes, your shoes should match your personal style, what you feel comfortable in. We don’t want you trying to look like someone you saw in Vogue. We want you to look like a happy, healthy, groovy YOU. For every day wear shoes, for a woman approaching a certain age, I think it is important to wear shoes that you can stand in for an hour and walk in for at least 10 blocks. Look for thicker soles and heels that are under 1.5 inches. You can make them fun by getting colors, experimenting with contrasting colorful solids or print tights or socks. Look at Propet or Barefoot Tess for sizes 13WW or 14. For sandals, try Forgotten Soles and watch for larger sizes arriving soon in the Maasai sandals. For special occasions when you want the glamorous groovy, look at Samanta. The platform soles are easy on your feet, but the high heels should only be for special occasions. For cocktail party dressy, you will find a great selection of lower heeled strappy sandals and dressy slingbacks with Colorful Creations and Annie. Please write back in boot season and I’ll give you more suggestions. In general, find 13WW here and 14M here.


Heather, Cayenne Red, Fisherman’s Sandal by Propet

Autumn Red T-strap peep toe platform pump by Samanta

Please do let me know what your real size turns out to be, and if you have any more questions. I wish you the best in recovering your grooviness!

The Shoe Lady

Need More Size 13WW Women’s Shoes for Work

Dear Shoe Lady,

I cannot find  cute flat work shoes in size 13WW.



Dear Eva-

 You are absolutely right!  This is a huge problem.  I will get right on it.  I think this may be a result of the recession.  Shoe companies backed off the larger sizes.  I’m finding some cute sandals but no flats.  Normally Propet would be a good choice for you.  But it looks like they didn’t make enough shoes in this size and have sold out.   Please make do with what you have for now until I can get more styles for you.
Also, do not buy the Antia’s which do show up in that size.  I have told the folks at Antia way too many times that a Euro size 43.5 is NOT a size 13.  And it certainly is not a size 13WW! tells me that they have the correct sizing for these Antia’s and will be resizing them shortly.  In the meantime, if you see Antia in a size 12 or 13, do NOT order it!
So sorry I can’t be more helpful right now.
UPDATE… not much improvement.  But you may find something suitable for work in the black crepe styles from Lava and Colorful Creations.  These are usually for dressy evening but until we can do better, give them a try.
Also, look at the options here:  And consider a 14W here:
Best to you,
The Shoe Lady

Removable Footbeds after Bunion Surgery

Dear Shoe Lady-

I had bunion surgery.  Now I want to baby my feet and it would be important to add doctor recommended Superfeet insoles into all of my shoes.  I will go up a width (from medium to wide) so I can insert the insole and not have the shoe too tight.  Regarding the ankle area that may be too loose, would it work to add a cushioned insert on the side of the heel?

Can I order a few pairs of shoes and send back what doesn’t work?  After awhile, I should be able to figure out what brand, size and width work best.


Dear Barbara-

I hope you baby yourself all over after bunion surgery.  Staying off your feet during recovery can affect your whole body, muscle tone in your legs, the movement in your shoulders that comes from swinging your arms.  Bunion surgery, any foot surgery, is a “full body” experience!
Propet style W07104PI with removable footbed

Propet style W07104PI with removable footbed

Now for your feet.  There are many different kinds of insole inserts.  And you will be pleased to learn that some brands and a few styles within other brands actually design their shoes with removable insoles.  For starters, I suggest you take a look at the Propet brand (new spring styles should be on line by Friday and they look terrific!)  Every Propet (except open sandals) has removable footbeds.  Go with your regular size and width, and get a shoe designed to accommodate an insole insert.  That’s my top recommendation.
If you want to have a broader range of style choices, you can order the shoes in one width wider than your regular size.  Before you do this, please read this:  About wide size shoes.  Manufacturers use different techniques to make shoes wider.  As for the ankle, if you have to start retrofitting with cushioned heel inserts, you probably have the wrong shoe style or size.
Order shoes and if they don’t fit, return them.  You will be refunded as long as the shoes are still in “new” condition.

Propet style W7103SIO with removable footbed

Propet style W7103SIO with removable footbed

Best wishes for a healthy and successful recovery.
The Shoe Lady